Privacy Policy

Effective Date: November 6, 2026

Our Commitment to Your Privacy

At The Mother Daughter Journal™, we believe meaningful relationships are built on trust. That includes the trust you place in us when you visit our website, purchase our products, download our resources, or connect with our community.

The Mother Daughter Journal™ is a product and experience created and offered by Mother Love LLC (“Mother Love,” “we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, share, and protect information through themotherdaughterjournal.com and its related pages, forms, and services.

1. Information We Collect

Depending on how you interact with us, we may collect:

Personal and contact information

❥ Your name

❥ Email address

❥ Telephone number

❥ Billing and shipping addresses

❥ Organization or community information you voluntarily provide

Order and transaction information

❥ Products purchased

❥ Order dates, quantities, and purchase amounts

❥ Payment status

❥ Shipping and fulfillment details

❥ Customer service and order-related communications

❥ Payments may be processed through secure third-party payment providers. We do not intentionally collect or store complete payment card numbers directly on our website.

Information you voluntarily share

When you complete a contact form, request information about bulk orders, inquire about hosting A Mother’s Heart-to-Heart™, or communicate with us, we may collect the information you choose to provide.

Website and technical information

We and our service providers may collect information such as your IP address, browser type, device information, pages visited, referring website, and interactions with our website through cookies or similar technologies.

2. How We Use Your Information

We use collected information to:

❥ Process and fulfill purchases

❥ Deliver physical journals and digital resources

❥ Send order confirmations, shipping notices, and important customer service communications

❥ Respond to questions and inquiries

❥ Coordinate community events, interviews, and hosting invitations

❥ Provide requested resources, educational materials, and program information

❥ Send promotional communications when permitted by law and consistent with your communication preferences

❥ Improve our website, products, and customer experience

❥ Protect our website and prevent fraud or unauthorized activity

❥ Meet applicable legal and business obligations

3. Email and Other Communications

When you purchase a product or submit an inquiry, we may contact you about that transaction or request.

If you choose to receive promotional emails, we may also share information about The Mother Daughter Journal™, additional Mother Love LLC resources, upcoming experiences, and related offerings.

You can unsubscribe from promotional emails using the unsubscribe link provided in those messages.

Unsubscribing from promotional communications does not prevent us from sending necessary transactional or customer service messages.

We will send marketing text messages only when we have obtained the consent required by applicable law. Where text messaging is offered, applicable opt-out instructions will be provided.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website performance, and improve the visitor experience.

Some features may be provided by third-party platforms that use their own cookies or technical tools.

You may adjust cookie settings through your browser. Disabling certain cookies may affect website functionality.

[Before publishing: confirm whether the website uses advertising pixels, cross-site analytics, or targeted advertising, and add the appropriate disclosures and privacy choices. Also confirm the site’s response to browser Do Not Track settings and recognized opt-out preference signals.]

5. Sharing Your Information

We may share information with trusted service providers when reasonably necessary to operate our business, including providers supporting:

❥ Website hosting and customer relationship management

❥ Payment processing

❥ Order fulfillment and shipping

❥ Email communications and customer service

❥ Website security and analytics

These providers may process information in connection with the services they perform.

We may also disclose information when required by law, to protect legal rights, or in connection with a lawful business transfer.

[Confirm whether any customer information is shared with advertising partners or other parties for their own marketing purposes before publishing.]

6. Children’s Privacy

The Mother Daughter Journal™ is designed to encourage meaningful communication between mothers and daughters, including preteens and teenagers.

However, purchases, account-related inquiries, and website forms are intended for adults.

We do not intend to collect personal information directly from children under 13 through our customer-facing forms without the consent required by applicable law.

Parents and guardians are encouraged to supervise their children’s use of online resources.

The private thoughts and written exchanges shared between mothers and daughters in their physical journals are not collected by Mother Love LLC.

If you believe a child under 13 has provided personal information to us without appropriate parental consent, please contact us so we can review the matter and take appropriate action.

7. Protecting Your Information

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no website or electronic transmission system can guarantee absolute security.

8. How Long We Keep Information

We retain personal information for as long as reasonably necessary to fulfill orders, respond to inquiries, maintain business records, comply with legal requirements, resolve disputes, and carry out the purposes described in this policy.

Information that is no longer needed will be deleted, de-identified, or securely disposed of when appropriate, subject to applicable legal obligations.

9. Your Privacy Choices and Rights

Depending on where you live and which laws apply, you may have rights to request access to, correction of, or deletion of certain personal information.

You may contact us to inquire about the information we maintain and request corrections or deletion where appropriate.

We may need to verify your identity before processing certain requests.

If the California Consumer Privacy Act or other applicable privacy laws provide additional rights in connection with our business, we will honor those rights as required.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

10. Third-Party Websites

Our website may link to external websites, resources, payment services, or community platforms.

Mother Love LLC is not responsible for the privacy practices of third-party websites. We encourage visitors to review their privacy policies before providing information.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our products, technology, business operations, or legal requirements.

Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Mother Love LLC
The Mother Daughter Journal™
Website: https://themotherdaughterjournal.com
Email: [email protected]

We appreciate the trust you place in us as we work to help mothers and daughters build deeper heart connections.

© 2026 Mother Love LLC. All rights reserved.